WhatsApp Business Download 2022 New: A Complete Guide for Businesses
WhatsApp is one of the most popular messaging apps in the world, with over 2.5 billion users. But did you know that there is also a version of WhatsApp designed specifically for businesses? It's called WhatsApp Business, and it can help you connect with your customers, showcase your products and services, and automate your messages.
In this article, we will show you how to download and set up WhatsApp Business app, how to use its features and benefits, how to compare it with WhatsApp, and how to choose the right pricing and plan for your business. By the end of this article, you will be ready to transform your business with WhatsApp Business app.
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How to Download and Set Up WhatsApp Business App
The WhatsApp Business app is a free-to-download app for small businesses. It is available on both Google Play Store and Apple App Store. Before downloading the app, please be aware of the following:
If you have an existing WhatsApp Messenger account, you can easily migrate your account, including chat history and media, to a new WhatsApp Business account.
Your chat history can't be moved back to WhatsApp Messenger if you decide to stop using the WhatsApp Business app.
You can use both the WhatsApp Business app and WhatsApp Messenger simultaneously as long as the accounts are linked to different phone numbers. It's not possible to have one phone number linked to both apps at the same time.
To set up the WhatsApp Business app, follow these steps:
Download the WhatsApp Business app from the .
Verify your business phone number. You can use a mobile phone or a landline (fixed) number that you own. You must be able to receive phone calls or SMS with the phone number you're trying to register.
Restore your account from a backup, if you wish.
Set your business name and category. You can also add a description and address by clicking on "Show more options".
Build your profile. Tap More options > Settings > your business name. Here, you can add important business information like your website, location, contact information, catalog, etc.
How to Use WhatsApp Business Features and Benefits
WhatsApp Business app has several features that can help you run your business efficiently and effectively. Here are some of the main features and benefits of WhatsApp Business app:
Business Profile: You can create a profile with your business name, logo, description, location, contact information, website, catalog, etc. This will help your customers find valuable information about your business and trust who they're chatting with.
Business Messaging Tools: You can use various tools to communicate more efficiently with your customers, such as:
Quick Replies: You can save and reuse frequently sent messages to answer common questions.
Greeting Message: You can set a message to welcome new customers or introduce your business.
Away Message: You can set a message to inform customers when you're not available or out of office.
Labels: You can organize your contacts or chats with labels for easy filtering and searching.
Message Statistics: You can access metrics such as how many messages were sent, delivered, and read.
Catalogs: You can create a catalog to display your products and services with images, prices, and descriptions. You can share your catalog with your customers through a link or a message. This will help you showcase your offerings and increase sales.
WhatsApp Business API: If you are a medium or large business that needs to communicate with customers at scale, you can use the WhatsApp Business API. This is a paid service that allows you to programmatically access WhatsApp Business features and integrate them with your existing systems and platforms. You can use the WhatsApp Business API to send notifications, confirmations, reminders, support messages, etc. You can also enable two-way conversations with your customers using chatbots or live agents. To use the WhatsApp Business API, you need to work with a WhatsApp Business Solution Provider (BSP) that can help you set up and manage your account. You can find a list of BSPs .
WhatsApp Business vs WhatsApp
WhatsApp Business app is different from WhatsApp Messenger app in several ways. Here are some of the main differences and similarities between the two apps:
WhatsApp Business
Designed for businesses to communicate with customers
Designed for personal communication with friends and family
Has a business profile with business information and catalog
Has a personal profile with name and status
Has business messaging tools like quick replies, greeting message, away message, labels, and message statistics
Does not have business messaging tools
Can be used with WhatsApp Business API for larger businesses
Cannot be used with WhatsApp Business API
Can be used with WhatsApp Web or Desktop app
Can be used with WhatsApp Web or Desktop app
Can be used simultaneously with WhatsApp Messenger app as long as the accounts are linked to different phone numbers
Can be used simultaneously with WhatsApp Business app as long as the accounts are linked to different phone numbers
Has a green checkmark badge on the profile if the account is verified by WhatsApp
Does not have a verification badge on the profile
Has a green "B" logo on the app icon and chat screen
Has a green "W" logo on the app icon and chat screen
WhatsApp Business Pricing and Plans
The WhatsApp Business app is free to download and use for small businesses. However, if you want to use the WhatsApp Business API for larger businesses, you need to pay for the messages you send and receive. The pricing model is based on conversations, which are defined as follows:
A conversation is a series of messages exchanged between your business and a customer within a 24-hour window.
A conversation starts when a customer sends a message to your business or when your business sends a message in response to a customer-initiated message.
A conversation ends when 24 hours have passed since the last message was sent by either party.
All messages sent and received within a conversation are free of charge.
If you send a message outside of a conversation (i.e., more than 24 hours after the last message), you will be charged for that message according to the destination country and type of message (text, image, video, etc.). These messages are called "notifications".
You can find the pricing for notifications .
You can also receive free notifications from WhatsApp if you meet certain quality criteria, such as low complaint rates, high opt-in rates, etc. You can learn more about free notifications .
You can pay for your WhatsApp Business API usage through your BSP or directly through Facebook if you have a Facebook Business Manager account.
You can also access analytics and reports on your WhatsApp Business API usage through your BSP or Facebook Business Manager.
You can find more information about WhatsApp Business API pricing and plans .
Conclusion
WhatsApp Business app is a powerful tool for businesses of all sizes to connect with their customers in a fast, convenient, and personal way. It offers various features and benefits that can help you improve your customer service, marketing, sales, and loyalty. It also allows you to scale up your communication with the WhatsApp Business API if you need to reach more customers at once.
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If you want to download and set up WhatsApp Business app for your business, you can follow the steps we have outlined in this article. You can also explore the features and benefits of WhatsApp Business app and compare it with WhatsApp Messenger app. If you need more advanced communication solutions, you can also check out the WhatsApp Business API and its pricing and plans.
WhatsApp Business app is a great way to grow your business and reach more customers in 2022. Don't miss this opportunity to leverage the power of WhatsApp for your business. Download WhatsApp Business app today and start connecting with your customers in a new way.
FAQs
Here are some of the frequently asked questions and answers about WhatsApp Business app:
Q: How can I verify my WhatsApp Business account?
A: Verification is a process that confirms that a phone number belongs to a business account. WhatsApp verifies business accounts on a case-by-case basis. If your business account is verified, you will see a green checkmark badge on your profile. Verification is currently limited to a small number of businesses that meet certain criteria, such as having a public presence and a verified Facebook Page. You can learn more about verification .
Q: How can I create and share my catalog on WhatsApp Business app?
A: A catalog is a collection of products or services that you offer on WhatsApp Business app. You can create and edit your catalog from the Catalog Manager in the app. To share your catalog with your customers, you can send them a link or a message with your catalog attached. You can learn more about catalogs .
Q: How can I use WhatsApp Web or Desktop app with WhatsApp Business app?
A: WhatsApp Web or Desktop app allows you to use WhatsApp Business app on your computer. You can sync your chats and messages between your phone and your computer. To use WhatsApp Web or Desktop app, you need to scan a QR code from your phone. You can learn more about WhatsApp Web or Desktop app .
Q: How can I protect my privacy and security on WhatsApp Business app?
A: WhatsApp Business app provides various features and settings to help you protect your privacy and security on the app. Some of these features and settings are:
End-to-end encryption: All messages and calls on WhatsApp Business app are end-to-end encrypted, which means that only you and the person you're communicating with can read or listen to them.
Two-step verification: This is an optional feature that adds an extra layer of security to your account. When you enable two-step verification, you will be asked to enter a PIN when registering your phone number with WhatsApp Business app.
Privacy settings: You can control who can see your last seen, profile photo, about, status, and live location. You can also block contacts or report spam if needed.
Security notifications: You can turn on security notifications to be notified when a contact's security code changes. A security code is a unique code that identifies each chat.
You can learn more about privacy and security on WhatsApp Business app .
Q: How can I get help or support for WhatsApp Business app?
A: If you have any questions or issues with WhatsApp Business app, you can contact the WhatsApp support team from the app. To do so, tap More options > Settings > Help > Contact us. You can also visit the for more resources and information. 44f88ac181
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